Cancellation/Refund Policy

Exhibitors and Attendees

Exhibitors, Sponsors and Attendees must contact the Expo by email ( ) for all booth cancellation requests. Cancellation requests will not be processed until Expo has confirmed receipt of your request. The date cancellation is processed and confirmed will be the official cancellation date.

Exhibitors and Sponsors:

If an exhibitor cancellation request is processed and confirmed before 11:59 pm on November 15, 2017, the exhibitor will receive a 75% refund of booth fee. After November 15, 2017, there are no refunds for Exhibitors or Sponsors regardless of reason for cancellation. For questions regarding this policy, call our office at 515-573-5332.


Cancellations made by January 15, 2018 will be entitled to a full refund.

Cancellations made between January 16, 2018 and May 1, 2018 will receive a 50% refund.

Cancellations made after May 1, 2018 will not be refunded nor will credits for future Expos be issued.


Please feel free to contact us at:

Sales at